Frequently Asked Questions
Find answers to common questions about Caveri compression packing cubes, shipping, and our commitment to sustainable travel.
Product Information
How do compression packing cubes work?
Our compression packing cubes feature a dual-zipper system designed for maximum space efficiency. First, you pack your items into the cube and close the main zipper. Then, the secondary compression zipper compresses your contents, allowing air to escape through the breathable mesh panel while reducing volume by up to 50%. The process is simple, effective, and requires no additional tools or equipment.
What makes Caveri compression packing cubes different?
Caveri cubes are distinguished by several innovative features. Our unique anti-bulging design ensures cubes remain flat and stackable when compressed, unlike other cubes that bulge like a football. We use premium YKK self-locking compression zippers engineered to withstand heavy loads without failure. Deep walls maximise packing capacity and reduce strain, while our 100% recycled materials demonstrate our commitment to sustainability. Every product is backed by our lifetime warranty, reflecting our confidence in quality and durability.
How do I choose the right size?
Each size is designed for specific packing needs:
- Small (30L x 25W x 15D cm): Ideal for undergarments, accessories, or 6 clothing pieces. Perfect for carry-on luggage, gym gear or weekend travel.
- Medium (35L x 30W x 15D cm): Our most popular option, accommodating up to 12 clothing pieces. Suitable for week-long trips and versatile packing needs.
- Large (40L x 35W x 15D cm): Designed for bulkier items like sweaters and jackets. Holds 5-7 jumpers or up to 16 pieces.
- XLarge (45L x 40W x 15D cm): Maximum capacity for extended travel, family trips, or large items like dresses and coats.
Our bundle kits offer curated size combinations for optimal packing organisation.
Are your products genuinely made from recycled materials?
Yes. Where stated, Caveri product is manufactured from 100% recycled PET (rPET) fabric derived from post-consumer plastic bottles. This sustainable material maintains the durability and water-resistance of traditional fabrics while using 90% less water, 85% less energy, and producing 60% lower carbon emissions during production. Each compression cube repurposes approximately 6-8 plastic bottles, contributing to environmental conservation. We’re committed to sustainable materials wherever possible. However, some products require specific performance characteristics that currently aren’t available in recycled alternatives. To ensure complete transparency, all product descriptions clearly detail the materials used, so you know exactly what you’re purchasing.
Shipping & Delivery
Please refer to our Shipping and Delivery page for full details
Returns & Care
What is your return policy?
We accept returns within 30 days of purchase. Items must be in original, resaleable condition with all packaging, tags, and accessories included. Proof of purchase is required. For change-of-mind returns, customers are responsible for return shipping costs. For items covered under warranty, we cover return shipping. To initiate a return, email hello@caveri.com.au with your order number, photos of items, and reason for return.
Customised products cannot be returned or exchanged due to their personalised nature. Personalised items are made to order specifically for you, which means they cannot be resold and therefore cannot be returned.
How should I care for my compression packing cubes?
For optimal longevity, spot clean with a damp cloth for minor marks. For thorough cleaning, hand wash in cold water using mild detergent, then air dry completely. Caveri cubes can be cold machine washed in a delicates bag, on delicate cycle and airdried. They must not be put in the tumble dryer to ensure zippers remain at their best and the waterproof fabric coating isn’t compromised. Store in a cool, dry place away from direct sunlight and sharp objects.
How do I care for personalised items?
For products where you have requested personalisation, it is recommended that these are spot cleaned or hand-washed for longevity of the foil stamp. While our foil stamp process is permanent, harsh chemicals, washing and particularly dryer will compromise the integrity of the personalised foil stamp and cause them to rub-off.
What does your lifetime warranty cover?
Pleas refer to our Product Warranty page for more info.
How can I maximise the effectiveness of my compression packing cubes?
Follow these best practices for optimal results:
- Roll clothing items instead of folding to minimise wrinkles and maximise compression
- Avoid overstuffing. Caveri cubes are desgined with deep walls so you never need to overstuff – leave adequate space for the compression zipper to function properly
- Organise by clothing type or outfit using different cube sizes
- Distribute the clothes evenly to fit the size of the cube
Sustainability
What does “100% recycled materials” mean for Caveri products?
Our rPET (recycled polyethylene terephthalate) fabric is manufactured from post-consumer plastic bottles through a multi-stage process. Post-consumer plastic waste specifically relates to plastic bottles that has been used and discarded in landfill or the ocean, as opposed to PET, which is just reusing bottles from manufacturing waste. Collected discarded bottles are cleaned, sorted, shredded into flakes, melted into polymer pellets, and extruded into durable fibres that are woven into our signature fabric. This closed-loop process diverts plastic waste from landfills and oceans while maintaining the performance characteristics of virgin materials. Each Caveri product repurposes multiple plastic bottles, demonstrating that sustainability and premium quality are not mutually exclusive.
Need Additional Assistance?
Our customer service team is ready to help. Contact us at hello@caveri.com.au or visit our Contact page for more information.